Designing Conversations with Voiceflow & CDI

Master the foundations of conversation design with experts from Voiceflow and Conversation Design Institute. Learn to create voice, chat, and multi-modal assistants inside Voiceflow’s prototyping tool. Build and scale your first experience while following the CDI workflow. Voiceflow is a collaborative tool for conversational AI teams to design, prototype, and launch assistants. A drag-and-drop visual […]

Building better bots using Amazon Connect

This course will show you how to enhance the caller experience in your Amazon Connect call center using a custom chatbot created using Amazon Lex. Amazon Lex is a service that enables you to build highly engaging user experiences and lifelike conversational interactions. You will be able to review the contact flow of your Amazon […]

Introduction to Amazon Lex

Amazon Lex is a service for building conversational interfaces into any application using voice and text. This course introduces you to the service, including how to create a bot and deploy it to different chat services. We also review use cases for the service.

Basics of Alexa skill certification

This course will provide you the essential understanding of the fundamental certification prerequisites. It will empower you to recognize and navigate through common challenges, while equipping you with effective strategies to steer clear of them

Build your first Alexa Skill

In this course, you use the Alexa Skills Kit (ASK) developer console to create a simple custom skill. In the next course, you continue to develop the skill and add features to it. Follow along to learn the steps, and then use your hands-on experience to build your own skill.