Digital Assistants in IBM Robotic Process Automation

In this course, you learn about digital assistants in IBM Robotic Process Automation (RPA). The digital assistant is a technology that performs tasks or services based on verbal or non-verbal commands, using voice recognition or text messages. 


  • Define what is a digital assistant in IBM RPA
  • Build a chatbot
  • Connect a chatbot with other communication channels
  • Build an IVR agent
  • Setup and use a local chat history
  • Set a knowledge base

*For this course you will need to create an IBMid and create an account on CREDLY.

Course Curriculum

Start Here
Introduction to Digital Assistants
Developing Chatbots
Knowledge Base
Deploying a Chatbot
Developing IVR Agents
Deploying IVR Agents
Chat History
Finish Here