In this course, you learn about digital assistants in IBM Robotic Process Automation (RPA). The digital assistant is a technology that performs tasks or services based on verbal or non-verbal commands, using voice recognition or text messages.
- Define what is a digital assistant in IBM RPA
- Build a chatbot
- Connect a chatbot with other communication channels
- Build an IVR agent
- Setup and use a local chat history
- Set a knowledge base
*For this course you will need to create an IBMid and create an account on CREDLY.