Introduction to Conversation Design

Get a basic understanding of how AI Assistants work and become familiar with the workflow of designing conversations. Train your skills right away with practical exercises. The intro course is a great stepping stone to CDI courses in Conversation Design, Conversational Copywriting, and AI Training.

Course Curriculum

The history and development of conversational AI
Different conversation design interfaces and inspiring applications
How to design with the CDI workflow
How to set requirements when starting a conversation design project
How to design a bot persona
How to design and optimize a conversational flow