Introduction to Conversational AI Ethics

Learn the basics in AI ethics and how to apply ethical principles within the conversational AI workflow. Explore ethical dilemmas across the workflow through tangible examples, and learn how to both prevent and address harmful outcomes. Equip yourself and your team to adopt an ethical framework.

Course Curriculum

The importance of ethical principles and practices in AI, and the consequences of not incorporating them in your workflow
Ethical considerations as they relate specifically to conversational AI
The FAST track principles (Fairness, Accountability, Sustainability, Transparency) and how to incorporate them to ensure your projects do not result in harmful impacts to individuals or society
An overview of ethical challenges within the conversation design workflow and how to address them, which can be used for reference in current and future projects.
Key points in the Conversation Design Workflow that may yield significant social impacts, where targeted consideration of ethics is important