Learn how you can use voice to create value for your brand and customers. This course is created for strategists that want to understand how their brand can leverage voice. It has a strong emphasis on the ease-of-use and emotional implications of voice user interfaces.
Course Curriculum
What voice user interfaces are and their importance for brands
Where voice UX and voice UI fit into your digital strategy
How to use frameworks to help you find use-cases for voice apps
Techniques for voice and conversational design
Have arguments to get buy-in for voice projects, and ROI that voice brings
Cut through the hype around voice and appreciate the limitations
Case-studies of good and bad voice apps by brands
Look into the future of voice and how your brand can prepare for it